Frequently Asked Questions

What are your hours?
Our hours differ by season. In the summer (May through October), we are open 10am to 8pm, Monday through Saturday, and 11am-6pm on Sunday. In the winter (November through April), we are open 9:30 am to 5:30 pm, Monday through Saturday, and 10am to 5pm on Sunday.

Do you guys ship?
We do! We can ship anything you see in-store, even furniture. Shipping charges apply.

What is Raku?
Raku is a form of traditional Japanese pottery. To create the iridescent colors found in raku, the artist fires the pottery at low temperature with lead glazes, and removes the piece from flame while it is still glowing hot, to cool in the open air. American forms of raku pottery have added firing in aluminium containers with combustible materials to create even more brilliant colors.

What is Leland Blue Stone?
Leland Blue Stone is slag leftover from iron ore production plants in Leland County, specifically Leland Lake Superior Iron Company. After a multitude of issues relating to production caused a shutdown of the plant, much of the industrial production work was dumped into the harbor, including slag. This slag later hardened to stone-like strength, and vary in color from green to purple to, as it is most well known, blue.

Do you offer a bridal registry?
We do! Please call our staff at (231)347-1775 to set up an appointment if you’d like to know more.

What about gift certificates?
We have those too! You can call us again at (231)347-1775, or just pick one up in store. Your certificate can be used at either NorthGoods or Sturgeon River Pottery.

Can I order custom products?
Yes! Not all products can be customized, but as we work primarily with small artisans and craftspeople, we can almost definitely find a producer and custom product to fit your needs.

Are you guys connected with Sturgeon River Pottery?
We are – it is NorthGoods’ sister store.

More questions?
Feel free to contact us through the form on this page, or call our staff at (231) 347-1775.